Question 1

Are you currently accepting new patients?

Accepted Answer

Yes. Our providers are ready to begin assisting with your mental healthcare needs as soon as possible. Schedule your appointment today

Question 2

Can I see the provider in person?

Accepted Answer

We are strictly a virtual/tele-health practice without a local office. You do have access to our provider when needed.

Question 3

Will you confirm my appointment?

Accepted Answer

We will call, email and text you the day before a scheduled appointment to confirm and remind you. If we cannot reach you, a voice message will be left if possible. A missed appointment may result in a $50.00+ fee assessed to your account.

Question 4

What if I need to cancel or reschedule an appointment?

Accepted Answer

Please call, text or email our office as soon as possible and we will be happy to reschedule your appointment to a more convenient time. Appointments canceled within 24 hours of the appointment may be assessed a $75.00 (New Patients) and $50 (Establish Patients) fee.

Question 5

Do you accept Medicaid or Medicare?

Accepted Answer

We do not accept Medicaid/Medicare or insurance plans with Medicaid/Medicare attached. Patients with these plans always have the option of paying out of pocket.

Question 6

Do you accept Pediatric patients?

Accepted Answer

Yes. We accept patients as young as 5 years old. Parents/Guardians must be present for appointments for children 5-17 years old. Child must be present during the appointments.

Question 7

Does your office provide therapy or counseling services?

Accepted Answer

Unfortunately, our office only provides psychiatric services. We can, however, refer you to various TRUSTED counselors and therapists.

Frequently Asked Questions